Online Support

Free Technical support by email -- Prompt response to your support issues, generally within 1 business day. Contact support » use this form

We offer world class technical support

• In 32-bit Windows 95/98/2000/NT and UNIX environments
• In multilingual environments
• In porting legacy code and data
• With time-saving utilities to enhance your applications

Enhancements and help
In response to requests and questions, we alternately enhance existing features and provide tips or workarounds to help customers with their applications.

Through our Mailing List, our subscribers also contribute tips and workarounds to help each other.

The "Wish List"
In addition, we have established a "Wish List" where subscribers can record requests for new features and additions to ProvideX. We evaluate the requests and, where feasible, add them to our research and development plans.

Mailing List
The ProvideX Mailing List is an on-line mailing list we provide for our users as a forum for sharing:

• technical solutions
• professional contacts
• comments on the use of ProvideX.

"The List" is one of the most helpful places to learn new tricks, solve problems and learn about new features when using ProvideX, both because our technical support team participates in the forum and because of the high level of expertise our List subscribers are willing to share with each other.

Detailed information on the list and subscribing how-to's available on the ProvideX Mailing List page